On-site hospitality services

We recruit, train and supervise hosts and hostesses dedicated to recurring missions in sites welcoming the public such as a stadium, arena, auditorium, museum, art gallery, boutique or airport.

Our expertise lets us develop hospitality service protocols and define hospitality service team sizes that meet your needs. We adapt our services according to the nature of your visitors, whether they are general public or VIP.

To guarantee you a competent and knowledgeable team of hosts and hostesses, we write and conduct theoretical and practical training.

Here are the main services we offer:

•     Visitor reception and orientation
•     VIP/protocol reception and support
•     Hospitality services, hand out wristbands
•     Access control
•     Visitor sign-in
•     Visitor placement
•     Cloakroom management
•     Hand out gifts
•     Beverage services
•     Queue management
•     Qualification of customer expectations and referral to dedicated staff
•     Hosts and hostesses, receptionists, cultural mediators

This price includes:
•    The hospitality service
•    The selection, recruitment and training of our staff
•    The organization, control and monitoring of our service
•    The insurance costs: professional third party liability and mission insurance policy
•    Briefing the staff ¼ hour before the service begins
•    The supply and upkeep of uniforms

This price does not include:
•    Our staff’s meal expenses
•    Potential travel expenses for our staff
•    The onsite briefings before the service